Create an Airbnb Welcome Book Like a PRO with our Tips & Free Template

Are you looking for a way to meet your guests’ needs while improving their experience? With an Airbnb Welcome Book, it is possible to achieve this. Being a key element for vacation rentals, welcome books ensure the best stay at your property and help your new and regular guests feel at home. In this post, you’ll learn more about creating an engaging book and what benefits it can give you. You’ll also get an Airbnb welcome book template free at the end of this article.

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What is an Airbnb Welcome Book?

Designed to address the needs of your guests, a welcome book is an item that includes various recommendations, amenities usage rules as well as personalized information. Needless to say, having a well-designed and properly written welcome book allows your guests to feel welcome at your property. Also, depending on your property location and typical guests, you may want to add or exclude something that you find necessary.

With an Airbnb welcome book, the goal is to create a personalized experience that will take into account the needs of your guests. While some of them may be encouraged to explore the location and go sightseeing, others may be interested in a slightly different pastime. A well-written welcome book needs to cover every aspect of staying at your Airbnb to ensure the utmost hospitality and a positive impression.

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Benefits of a Welcome Book for Your Airbnb

Now that we’ve learned what exactly an Airbnb welcome book is, let’s dive into the various benefits it provides. As evident from its name, such a book allows you to welcome your guests. It is especially useful if you’re not there to greet them personally. A properly crafted welcome book serves as a tool for better communication and improved reviews as well as ensured guest satisfaction. Needless to say by creating a positive impression of your property & service using a welcome book, you increase the chances of returning guests and bookings from them. Other benefits include:

• Direct bookings;
• Efficient use of amenities;
• Fewer messages from guests;
• A better guest experience.

Needless to say using a welcome book as a way to greet and direct your guests helps you manage your time, too. Due to this, you can spend more time dealing with tasks that demand your attention and an Airbnb welcome book will help your guests find the right property facilities, entertainment, and more. Eventually, this will result in top-rated reviews and better relations between you and your guests.

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What Should It Include?

Let’s look closer at what’s commonly included in popular Airbnb welcome book ideas welcome book and how it can help you make your guests feel at home when staying at your vacation rental property. First of all, note that you can make an Airbnb welcome book printed or digital, depending on what’s more useful for your guests. With the latter, it is also important to send it to your guests right on time of their arrival.

Aside from delivering a welcome book on time, it is essential to pick the right design that will be in harmony with your existing brand & website (in case you plan to make your property bookable not only through Airbnb). Don’t forget, the design that keeps the balance between content and looks is sure to make your guest interested. Moving on to content specifics, here’s what you may want to include in your Airbnb welcome book:

• Welcome information;
• House rules;
• How-to instructions for amenities;
• Local information.

Let’s take a closer look at the main parts of the welcome book that you are preparing for your Airbnb.

Welcome Information

Any Airbnb welcome book example start with welcome information that includes not only a polite greeting but also a short message for them. It needs to contain the most important information for your guests. It will help them understand right away that you are invested in providing the best experience for them. For example, this section requires the following information:

• Your contact info and the property address;
• Emergency services contacts;
• Check-in & check-out instructions;
• Wi-fi password & access code for the gates or the smart lock;
• Parking information.

House Rules & Safety Precautions

Having house rules listed in your property’s welcome book helps your guests not only to have their best stay. It also provides some protection for your property. Moreover, with house rules available, you can avoid common issues as well as guests contacting you too often. Most importantly, it helps to avoid neighbor complaints and allows you to settle any disputes quickly, as this section of a welcome book for Airbnb contains:

• Smoking, pet, and guest policies;
• Safety tips (location of a first aid kit, how to use a fire extinguisher etc.);
• Instructions on keeping your property clean & secure;
• Best time for visitors.

How-Tos

When working on an Airbnb welcome book it’s important to remember that instructions are also necessary not only for explaining house rules. They are also required when it comes to describing your property’s amenities and how they work as it can save your guests a lot of time. By providing simple yet descriptive instructions, you’ll ensure your guests will make the most of your Airbnb’s appliances and tools. It will also improve their experience and protect your appliances. Here are some types of instructions you can include in your printed or digital welcome book Airbnb:

• Operating kitchen appliances;
• Connecting to personal accounts via the Internet (Facebook, Netflix, Google etc.);
• Using AC, thermostat, dishwasher, and washing machine;
• Working with electronics (television, DVD player, game consoles, sound systems);
• Operating shower & bathtub.

Places to Visit & Other Local Information

Finally, any welcome book needs to have recommendations on the local places to visit. Sharing the best local restaurants, beaches, and various attractions will help your guests make the most out of their stay at your Airbnb. Additionally, you may suggest some of the unique places that serve as a characteristic of your area. This will help your guests to have a memorable stay at your property and have an unforgettable experience from sightseeing. You may include the following places in your welcome book:

• Tourist attractions;
• The best spots for dinner;
• Tips on local transportation;
• Top entertainment for kids and adults;
• Famous local festivals and nightlife establishments.

We have also included a free Airbnb welcome book template to help you make your guests feel at home and increase the chances of returning clients. Just add your property details and other necessary info (guest name, local attractions) to this sample Airbnb welcome book, and you are ready to go.

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Airbnb Welcome Book Free Template

Welcome

Hi [GUEST NAME],

Welcome to [AIRBNB NAME] near [TOWN]! We are glad to have you here.

It is always a great pleasure to welcome guests like yourself to our Airbnb. We’re excited to help you discover our town or help you learn more about it if you’re a returning guest. We’ve prepared some valuable tips for sightseeing in this guide to help you find places to visit straight away.

In this book, you’ll find everything essential for a pleasant stay in our apartment. It includes instructions on operating the appliances (including the Wi-Fi code). At the end of the book, you’ll find our contact details. Feel free to use them if you require any assistance during your stay.

Make the most of your time in [TOWN]!

Best regards,

The [AIRBNB NAME] team

Check-in and Check-out

Check-in time is from [TIME] on the day of your arrival. We kindly request that you check out promptly by [TIME]. It will allow us to prepare your room for our next guests.

In case your plans change and you require a late check-out, we may be able to help you for a small extra fee. Inform us via Airbnb and we’ll do our best to arrange it for you.

Parking

There is a small parking area located on the left side of the property. Don’t hesitate to park there during your stay. Parking for people with limited mobility is available near the front desk. Please let us know if you need any additional assistance.

Free on-street parking is available during the weekends in [TOWN]. However, it can be challenging to find a spot due to high demand. That’s why we recommend leaving your car at home and using the local public transport to get around!

Accessing the property

We wish you a safe journey to the hotel. Upon arrival, you’ll easily spot the building located next to [DESCRIPTION OF A NEIGHBOURING PROPERTY]. Access the property with [ACCESS DETAILS]. If you have any trouble finding them, feel free to give us a call at [YOUR PHONE NUMBER].

Wi-Fi

The Wi-Fi network is named ONETWOTHREEFOURFIVE, and the password is YOURAIRBNBPASSWORD.

House rules

To ensure your safety as a guest and the best experience, we kindly ask you to follow these rules:

1. No smoking inside the property.
2. No pets allowed.
3. No parties or events are allowed.
4. Keep noise to a minimum between 10:00 pm and 10:00 am.
5. No unregistered guests or visitors are allowed on the property.
6. No eating or drinking in the bedroom. Please enjoy your meals in the dining room,
   living room and on the outdoor patio.
7. Please dispose of your garbage in the trash can.
8. Please switch off all lights and electrical appliances when you leave the property.
9. Clean your dishes after use.

Please note that any damages to the apartment or its furnishings & amenities will result in the forfeiture of your security deposit. If the cost of repairs can’t be covered by your deposit, you will be held liable for the additional charges.

Using the appliances

• Television. You’ll find a TV remote on the coffee table. We have a smart TV equipped with streaming services such as Netflix and Amazon Prime Video. Feel free to log in to your personal accounts and enjoy your favorite shows. Don’t forget to log out before you leave!
• Air conditioning. There is a thermostat in the hall next to the shoe rack. You can adjust the temperature using the arrow buttons next to the display screen. Please remember to turn the A/C off at night and when you leave the apartment as it’s very expensive to run.
• Coffee machine. Help yourself to the coffee pods, stored in the blue tin beside the coffee machine. We use recyclable pods, so please dispose of them in the provided clear bag for recycling purposes.
• Washer and dryer. The washer/dryer is located under the kitchen counter next to the dishwasher and you are welcome to use it during your stay. It’s quite straightforward, but if you get stuck, the user manual is in the bottom drawer.
• Dishwasher. Ensure the dishwasher is full and set to ‘Eco’ mode before starting it. You’ll find dishwasher tablets in the cupboard under the sink. The full cycle takes approximately one hour. We kindly ask you to load the dishwasher and set it to run at the end of your stay.

Local Tips

Transportation

[TOWN]’s public transport system is an efficient way to navigate it. Besides, you’ll enjoy exploring on foot as many neighborhoods are pedestrian-friendly.

Our apartment has excellent metro and bus connections. The nearest stop is [LOCAL TRAIN STOP] or [BUS STOP]. From there, you can reach [LOCAL ATTRACTION] in just [TIME] minutes.

Dining & Beverages

In the mornings, we recommend visiting [LOCAL EATERY] or a [LOCAL PLACE] to fuel your explorations!

Within a 5-minute walk, you’ll find [RESTAURANT], which is a local favorite known for its delicious [CUISINE]. It’s a must-visit for [CUISINE] enthusiasts.

Mention that you’re staying with us for a special [DISCOUNT] off your meal!

Grocery Stores

For your supply needs, [LOCAL SUPERMARKET] is a convenient option. This has a full stock of both local and international food. 

Sightseeing

You’ve made a good choice to stay in [AIRBNBNAME] because you’re right in the heart of the city near many famous attractions. From here, you can walk down [STREET NAME] towards [ATTRACTION], one of [TOWN]’s most stunning landmarks.

Head past [ATTRACTION] into [VENUE NAME] to find [LOCAL BAR], a hotspot for free live music.

While traveling around the city, be careful as tourists are often considered targets for pickpocketers. Don’t worry, if you keep your personal belongings close and are aware of your surroundings, you shouldn’t have any issues.

Emergency information

There is a fire extinguisher in the hall by the door. In the case of a fire, you should evacuate through the main entrance.
Please respond to any phone calls or any emergencies quickly and safely, and contact the local authorities at once.

The emergency phone number is 112. Call this number for the police, the fire department, the nearest hospital, or an ambulance.

Contact details

We hope you have everything necessary for an exceptional stay!

If you have any questions, you can find information about your stay in your guest app, including local area recommendations and video guides for using the appliances.

Alternatively, feel free to contact us via the Airbnb app. We are more than happy to answer any questions you may have!

Thank you for choosing [Your Property Name] as your home away from home. We hope you have a fantastic stay. If you have any questions, need assistance, or simply want to share your experience with us, please feel free to get in touch.

Conclusion

Creating an Airbnb welcome book and learning more about its core elements will help elevate your property’s hospitality and provide your guests with the information they require. With suitable local recommendations and information that your guests find useful, you can easily improve their experience. No matter what version of a welcome book Airbnb you’ll use – printed or digital – rest assured that if written properly, it can create the right impression on your guests and ensure their best stay. Let’s once again review what your welcome book needs to mention:

• Emergency contact information;
• Airbnb house rules;
• List of amenities;
• Guides to local places to visit, bars, and restaurants;
• Personalized recommendations.

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