- Check-In & Check-Out: Check-in begins at 3:00 PM. Check-out is by 11:00 AM. If you require special arrangements, please contact management in advance.
- Payment & Booking: Full payment is charged upon booking via credit or debit card through our secure payment system.
- Cancellation & Refund Policy: Cancellations must be made at least 72 hours prior to arrival to receive a refund. A $15.00 handling fee will be deducted from all refunds. Reservations canceled within 72 hours of arrival, early departures, and no-shows are non-refundable.
- 100% Smoke-Free Property: Smoking or vaping of any kind is strictly prohibited inside all guest rooms and indoor areas. A minimum $250 cleaning fee will be charged to the card on file for any violation.
- Quiet Hours: Quiet hours are observed daily from 10:00 PM to 7:00 AM to ensure a restful stay for all guests.
- Pet Policy: Pets are not permitted unless prior arrangements have been made for designated pet-friendly accommodations. Undisclosed pets will incur an additional cleaning fee.
- Visitors & Registered Guests: Guest rooms are intended for registered guests only. Non-registered visitors are not permitted in rooms overnight.
- Damages & Missing Items: Guests are responsible for any property damage, missing items, or excessive mess requiring deep cleaning caused during the stay, which will be charged directly to the card on file.
- Parking & Wi-Fi: Complimentary parking and high-speed Wi-Fi are provided for all registered guests during their stay.
- Conduct: Guests are expected to conduct themselves respectfully. Disruptive, illegal, or abusive behavior may result in immediate eviction without refund.