House Rules

  1. Self Check-in and Self Check-out: Self check-in is anytime after 3:00 p.m on check-in day. Self check-out is by 11:00 a.m. If you require different arrangements, please contact your host in advance and we will accommodate requests where possible.
  2. Breakfast: A complimentary breakfast is included with your stay. Continental breakfast and hot breakfast are available daily but must be pre-arranged with your hostess via text, phone, or email ([email protected]) at least 48 hours prior to your desired breakfast time. Please note we do not guarantee an allergen-free environment. Coffee/tisane/tea, water, and cream/milk are provided at breakfast. Instant oatmeal and popcorn are available 24/7 for snacking.
  3. Quiet Hours: To maintain the peaceful atmosphere of the Inn and consideration for other guests, quiet hours are 10:00 p.m. to 7:00 a.m.
  4. No Smoking or Vaping: Smoking and vaping are strictly prohibited anywhere on the Inn property, including inside the Inn, on the porch, and elsewhere on the property. This is required under the Inn’s insurance rules.
  5. Pets: St. Joseph’s Inn is dog-friendly with advance notice. Please let your host know when booking if you will be bringing a dog. Dogs must be supervised at all times and under control, not left alone in rooms, and guests are responsible financially for any damage or excessive cleaning caused by their pet. For requests to accommodate other non-dog pets, the hostess, Jodie Christie, must be contacted. While we do our best to accommodate other pets, we cannot always guarantee accommodation.
  6. Visitors: Only registered guests may stay overnight at the Inn with a maximum capacity for 2 guests per room. Any visitors must respect the Inn, other guests, and these House Rules. The person making the reservation is responsible for the conduct of their party and visitors. Non-registered guests may use the main common spaces but failure to comply with inn rules may result in the removal of non-registered guests.
  7. Children: a maximum of 2 children are welcome at pre-arrangement. We cannot guarantee accommodation of children. Saint Joseph’s inn may provide a playpen for infants and a cot for older children at additional charge that may be selected at checkout and only can be provided for our St. Joseph and St. Therese Suite. We do not guarantee availability of an additional cot and playpen unless it has been pre-arranged and approved by the hostess. Parents and guardians are responsible for their supervision and safety at all times, particularly around stairs, outdoor areas, antiques, artwork and religious artifacts. The maximum accommodations per room is 2 adults total and 2 children at pre-arrangement. Please be aware that this is a historic home and retains original architectural features, including steep/narrow stairways and lower railings and banisters than are commonly found in modern homes. These features may present an increased fall risk, particularly for elderly and young children. Children must be closely supervised by a responsible adult at all times, particularly while using the stairs, landing areas, and while in close proximity to statues and other antiques. By completing a reservation, the booking guest acknowledges that they have been advised of the above property characteristics and accepts responsibility for appropriate supervision and safety of all in their party.
  8. Historic Furnishings, Artwork & Religious Artifacts: St. Joseph’s Inn contains an extensive collection of historic furnishings, antiques, statues, artwork and religious artifacts, some of which are fragile or irreplaceable. Guests are asked to enjoy the collection without handling or moving displayed items unless invited to do so.
  9. Damage & Excessive Cleaning: Guests are responsible for damage to the Inn, furnishings, artwork or other property caused by themselves, their children, pets or visitors beyond ordinary wear and tear, as well as reasonable costs associated with any excessive cleaning required by the guest from their stay.
  10. Personal Belongings: Guests are responsible for their personal belongings. St. Joseph’s Inn is not responsible for belongings that are lost, stolen or damaged, except to the extent required by applicable law. Please contact us if you believe you have left something behind. We will do our best to mail back any lost belongings at the guests shipping and mailing expense.
  11. Housekeeping, Towels & Linens: Guest rooms will be prepared with fresh linens and towels before arrival. For longer stays, additional housekeeping, towels or linens can be arranged as needed. We encourage guests to reuse towels where practical to help conserve water and energy.
  12. Parking: Complimentary parking is available for registered guests. Please park in the driveway in front of the rope and enter through the front of the Inn.
  13. Wi-Fi: Complimentary Wi-Fi is available for guests. Connection information will be provided at the Inn.
  14. Safety & Emergencies: In an emergency, call 911 - tel:911. Please familiarize yourself with the available exits and follow any emergency instructions provided by your host.
  15. Respectful Conduct: Guests are expected to treat the Inn, its contents, the host, neighbours and other guests respectfully. Threatening, abusive, dangerous, unlawful or seriously disruptive conduct, or a serious violation of these House Rules, may result in termination of the stay without refund where permitted by law.
  16. Payment: Payment of a 50% deposit is required at the time of booking, with the remaining payment due no later than 2 weeks prior to the date of your check-in. Payment rules as well as deposit and cancellation policies are stated clearly in the checkout page. It is the responsibility of the guest to be aware of these booking rules. Please refer to these rules.
  17. Cancellation Policy: Cancellations made more than 14 days before the scheduled arrival date will receive a full refund of the deposit. Cancellations made between 14 days and 48 hours before check-in will receive a 50% refund of your deposit. Cancellations made within 48 hours of check-in are non-refundable of your deposit. In certain circumstances, a raincheck or rescheduling may be permitted at the host’s discretion. Please contact your host as soon as possible if you need to cancel or change your reservation.
  18. Owner’s Right to Refuse or Terminate Accommodation: St. Joseph’s Inn reserves the right to refuse or terminate accommodation where reasonably necessary due to safety concerns, serious or repeated violation of these House Rules, threatening or disruptive behaviour, risk of damage to the property, unlawful activity, or circumstances beyond the Inn’s reasonable control. Any refund will be determined according to the circumstances and applicable law.
  19. Guest Registration: in accordance with Prince Edward Island tourism regulations, St. Joseph’s Inn is required to maintain a guest register. Guests are required to provide their full name and usual home address, along with the required information for accompanying adult guests. This information will be retained as required by law and used for guest-registration and other lawful accommodation purposes.
  20. Environmental Consideration: Please help conserve water and energy by turning off lights and electronic devices when leaving your room and reusing towels where practical.
  21. Questions or Assistance: If you need assistance during your stay, please call or text Jodie at 519-574-0565 - tel:519-574-0565. As a small, family-run Inn, we are happy to assist with questions or reasonable special requests.