Check-in and Check-out Times: Check-in time is at 14:00, and check-out time is at 11:00. Please inform us if you need to make special arrangements.
Quiet Hours: Respect quiet hours from 22:00 to 07:00 to ensure a peaceful environment.
No Smoking: Smoking is strictly prohibited on the property.
Pets Policy: Pets are not allowed.
Lost or Damaged Items: We are not responsible for any lost or damaged personal items.
Housekeeping: Provided when needed. If you do not wish to be disturbed, please inform us.
Towels and Linens: Please help us conserve water by reusing towels when possible. Linen change will be done upon request.
Pool: Taking a shower before entering the pool is requested. Make sure to not apply any lotion/cream on the body before entering the pool. Children below 14 years must be accompanied with an adult. Children swimming in the pool need strict supervision by their parents. Food and beverages are not allowed in the pool.
Parking: Available on the property.
Wi-Fi: Free Wi-Fi is available. Please obtain the password at the information board.
Conduct: Guests are expected to conduct themselves in a respectful and courteous manner. Any disruptive behavior may result in eviction without refund.
House Key: Do not share your house key with others.
Feedback: We value your feedback. Please share your comments or concerns with us so that we can improve our services. You can share your feedback also by leaving a review on our website oazavilenjak.com
Payment: Payment is required at check-in. We accept card and cash payments.
Refund Policy: Refunds for cancellations made 1 day prior to the reservation date will be provided. Cancellations made after this period may be subject to a cancellation fee.
Environmental Conservation: Help us conserve energy by turning off lights and electronic devices when not in use.